Anew Hotel Centurion Pretoria

The warm welcome at the reception was

Reflected throughout our stay. The clean room and inviting pool added to our enjoyment. The staff paid special attention to our arrangements. The restaurant setup could be better as I noticed a delay during breakfast hours.

The room was spacious, but the shower barely worked and was a letdown.

Most of the staff were helpful and very pleasant. The room service food was great at good price.

I was asked to pay for keeping the room for 4 extra hours although the hotel was not full. I know that this may be a policy, but it is courtesy to good clients to overlook policies and make customers feel confortable if no harm is caused.

The room was very good, but to me, the most outstanding factor of my stay was the high standards of your staff. Without exception they were very pleasant, very helpful and expressed themselves well. They were there to please and to help when required. I travel frequently, and I cannot remember when I last met hotel staff of this calibre. To me it showed that they have been trained well, and that they are rewarded well for their work and therefore value their job

This comment does not really reflect on the hotel, but since the hotel booked the taxi for me I think you should be made aware. I booked a taxi through hotel reception for Saturday evening. There were three persons and we wanted to travel no further then 2 to 2.5 kms. ISince it was not a metered taxi one of my colleagues asked the price of the taxi fare before leaving the hotel grounds. The lady taxi driver was not sure, but queried it with her office whilst en route to our destination. We were advised that the taxi fare was R210.00 - that is for a distance of 2.0 to 2.5 kms for 3 persons. Naturally we refused to pay that ridiculous amount and the driver returned us to the hotel. My point here is that, if the hotel is recommending this taxi operator to your guests, both South African and International, I have to wonder just how many of them have been seriously Ripped Off by this company, as it is not everybody that queries a taxi fare. Perhaps you should consider another taxi operator as this does not reflect well on the hotel.

The Asian dishes at the restaurant were a highlight, totally blowing my taste buds away! Loved the warm welcome from the reception crew, and the nice-size room had all the essentials I needed.

Just needs a bit of maintenance. Found a previous guest's stuff in the bedside table, but otherwise, the room sparkled.

The friendliness of most of the staff - and their helpfulness. Hotel Sales and Management when I met them were also very helpful and responsive.

Initially when I arrived, I was too early to check in to my room. However, I was then asked if I minded having a smoking room as that was all that was available -- I initially agreed but on seeing the room went back to Reception. Whereupon, I was allocated a non-smoking deluxe room straightaway - it would have been far better if this had been done immediately, as provision was obviously there.

I love the facilities and the staffs were very friendly to us, our requests were answered on time. I love the waterfront view and the location.

Its a bit expensive.

Had a good stay at Anew Hotel! The staff was friendly and helpful. Loved the peaceful surroundings and convenient mall nearby! 🌟

the rooms are well-equipped and neat with thd bedroom and a good shower and the stuff are excellant co-operating.

Nothing it was perfect.

The hotel was good quality and absolutely fantastic with very friendly people especially the receptionist and bar staff. I liked the tasty food they offered. Was a super base for trip...

Nothing, no complaints at all!

Carpets need cleaning, and there are persistent issues like flickering lights and leaks in the air conditioning. The supposed pool is more decorative than functional, lacking both size and privacy, and dining experiences were notably poor with slow service and inadequate food options. Breakfast often fell short, with reports of running out of basic items like coffee and fruit and delays in service.

The location was close to where I needed to be.

The severe trafic noise and the fact that I booked a smoking room but was told on my arival that I had a non smoking room. After a length discussion I was eventualy given a smoking room. I guess the lady who was ment to get my room was now stuck with the problem.

It is nice and central. Rooms were comfortable.

The restaurant staff were rude and the restaurant prices were very high. When I got to the hotel they billed me R1100 instead of the R899 I was expecting. They apparently booked me into a suite.

spacious, spacious, spacious

I enjoyed the spacious Beautiful Room, not only clean but also equipped with all the amenities needed for a comfortable stay. Breakfast was a standout, with the chef impressively preparing delicious omelettes that were nice. The outdoor swimming pool and sun terrace created a perfect vibe.

100% recommend 😊❤️

The upgraded room was far more comfortable.

The bathroom of the room we received at first was full of cockroaches and leaking water. We received an upgrade where it took them about a hour to get the airconditioners working, having to come back to the room at least three times.